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Cancellation Policy

We request you to kindly go through our policy related to cancellation of any order before placing your final order. Once the item(s) ordered by you have been shipped/dispatched from our end, cancellation will not be possible anyhow.

To inform about cancellation of any order:

  • Drop us an email at customerservice@milkyleaf.com stating the reason for cancellation
  • Reach us on +91 9879559603 Monday-Saturday (IST 10:00 AM – 06:00 PM)

You are supposed to raise cancellation within 4 hours of order confirmation sent from Milky Leaf.

We will not be able to entertain any cancellation request raised after 4 hours of order confirmation.

Entire order need to be cancelled as it is not possible to cancel partial order.

In case of cancellation, full amount will be refunded by Milky Leaf to the customer.

In rare case if the item(s) delivered to you is Damaged/Defective/Incorrect, you have to inform us within 24 hours of delivery and we will exchange the item(s) as per our Return Policy. In this case cancellation is not permitted.


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