Terms & Conditions

TERMS AND CONDITIONS TO USE OUR WEBSITE

Milky Leaf offers access to the website www.milkyleaf.com on the terms and conditions for the users of the website.

In order to limit your rights we highly recommend the users to read the terms and conditions related to various provisions and liabilities.

With changing time and policies the terms and conditions mentioned here can be revised at any point of time. The revised terms and conditions will be applicable immediately once they have been published on the website. Each time the user visits website, please go through the current prevailing terms and conditions. In case the user is not accepting current terms and conditions, they should stop using the website. If the user is continuously using our website, we consider that they fully agree to our current terms and conditions.

INFORMATION ACCURACY

The user has to commit that each and every information provided by them while using website is accurate, correct and reliable. Any change in the information should be updated. If the user is providing any wrong or inaccurate information, their use for website will be terminated.

CUSTOMER ACCOUNT

The user can register with Milky Leaf with their user name (or e-mail address). This registration is not compulsory for any user. The user should register with their own e-mail that is not being registered by someone else. We may restrict registration with an e-mail or user name that belongs to some other person as it violates the rights of that person.

The user should keep user name and password confidential and for their personal use only. They should not allow access of their user name and password to any other person. The user will be held responsible for all the activities done under their account. Milky Leaf has sole discretion to terminate account of any user or cancel any order.

TERMINATION
On violation of any of these terms and conditions, Milky Leaf has full authority to terminate your account and restrict the use of website. The user fully agrees to such termination of account and access to any information of that account will not be allowed. On terminating any account, all the information will get lost and Milky Leaf will not be responsible or liable to make any information available to the user on such termination.  

TRANSACTIONS
While making any transaction on our website the user is supposed to give certain information like their credit card number, expiry date, PIN, billing and shipping address. The products purchased from our website are to be delivered at the shipping address provided by the customer and for this reason services of courier companies are hired to perform certain activities on behalf of Milky Leaf. We have the right to provide few information like Name, Shipping Address and Contact Number of the recipient to the courier companies to complete your transaction. On providing such information on our website the user gives right to Milky Leaf to provide such information to the courier companies.

Milky Leaf has the right to modify products, images, description, content and prices of the products displayed on the website at any point of time. You commit that the products ordered by you will be used in a lawful manner. Any product can be discontinued at any point of time. Any promotional offers or coupon codes offered on the website can also be discontinued as and when required. The user will be responsible to pay any charges, taxes levied during transit of the product.

The products displayed on our website may not be made available at certain areas depending upon the serviceable locations of the courier companies. Any order placed by the customer may be accepted or declined by Milky Leaf at their sole discretion. In case the price of any product displayed on our website is not correct, Milky Leaf has full authority to cancel the order and refuse delivery of the same. On cancellation of order the amount paid by the customer will be refunded back in their account.

COLORS
The colors of the products on our website are displayed as accurately as possible. But depending on your monitor display their may be slight variation in the accuracy of colors.

DETAILS OF PRODUCTS

Proper care is taken while writing product description on our website, however, their may be slight variations due to various characterstics of the fabric. The users are requested to properly check the details of the products displayed under promotional offers as these products may vary from other products displayed on the website. The customers should follow wash care instructions for best care of the products purchased from our website.

NEWSLETTERS AND COMMUNICATIONS

On subscribing for newsletter sign-up, the user agrees to receive e-mails and SMS from our side. If they do not want to receive any communication, they can unsubscribe at any point of time. However, the user will still receive email informing about the current status of the orders placed by them.

AVAILABILITY, ERRORS AND INACCURACIES

The products displayed on our website will be available till stock lasts. If inventory of any product runs out of stock, we do not guarantee whether the same product will be available once again or not. The products that run out of stock are constantly removed from our website. However, if a customer makes an order for the product which runs out of stock, Milky Leaf has full rights to cancel that order and refund the money.

Confirmation received from Milky Leaf after placing an order means your order has been successfully placed. It does not mean that we have shipped your order. 

SHIPPING AND RETURNS

Usually all the items purchased in a single order are shipped together. The customer do not have to pay any shipping charges for delivery in India as Milky Leaf offers free shipping within India. The order placed by you is shipped within 2 working days however, due to some unavoidable circumstances it might get a day or two delayed. We will keep you informed in case of any delay. We do not commit exact delivery date and time as the delivery schedule totally depends on the courier companies which is not in our hands. An estimated delivery date will be mentioned once your order has been shipped from our end.

If the customer wants to return any product and get it replaced, they must inform us within 48 hours of delivery. The product will get replaced only if it has been wrongly shipped by Milky Leaf. For further details and clarifications please go through our Shipping and Return Policies.

COMMENTS / FEEDBACK

Milky Leaf will respect any feedback, suggestions or comments sent by the customers related to the products and services of our website. We reserve the right to publish the comments or testimonials sent by the customers on our website. However, we are not bound to display the comments on our website.

NO UNLAWFUL OR PROHIBITED USES

Any user is not allowed to perform any unlawful or illegal activities on our website. They can only view the website, purchase products and use website for lawful purpose. All users are required to agree that they will not use Milky Leaf website for below purposes:

Providing incorrect, inaccurate information about themselves; performing any activity that would give rise to civil liability or criminal offense; violating city, state, national or international rules and regulations; using any information that is copyrighted by a third party and you have no right to use such information.

PRIVACY POLICY

The users accept that they have read the Privacy Policy displayed on our website and they have also understood each and every mentioned clause.

INTELLECTUAL PROPERTY

Milky Leaf owns copyright and trademark of all the content displayed on the website such as images, logos, text, audio and video files. The users are not allowed to use the content of this website for any commercial purpose. 

VIOLATION NOTICE

Milky Leaf expect from users to respect our intellectual property rights as we respect rights of others. In case you notice anything displayed on our website has been copied from your website please inform us by writing an email at customersupport@milkyleaf.in

The below details should be included in your email being sent to Milky Leaf:

a) The owner or the authorized person who can act on behalf of the owner must include their physical or electronic signature

b) A detailed explanation of the work that has been violated as per copyrights

c) The details about the person like name, address, contact number to whom we can contact

d) Document stating that you can act on behalf of the owner

THIRD PARTY LINKS

Links of other websites may be displayed on our website. Milky Leaf will not be liable for the content, actions, policies, terms and conditions of any website. We may block links of other websites if they are displayed without our authorization on our website.

JURISDICTIONAL ISSUES

Any dispute or claim related to the transaction done with Milky Leaf will be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan India and the user will accept the jurisdiction of such court.

LIMITATION OF LIABILITY

Milky Leaf or their employees, directors, officers or any other personnel will not be responsible under any circumstances for any loss, damage or inability to use website. The user agrees that the use of website will be at their own risk. 

MISCELLANEOUS

Your continued use to this website confirms your approval to all the policies and various terms and conditions displayed on Milky Leaf. Validity of all provisions under Terms and Conditions will not get affected due to invalidity of any single provision. Any relationship such as employer-employee, partners or principal and agent does not get created under any provisions of these Terms and Conditions. Milky Leaf reserves the right to change any provision of Terms and Conditions at any point of time without prior notice.

CONTACT US

For any further query or assistance we request you to contact us at customersupport@milkyleaf.in

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